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PC Repairs & IT Support

When a computer slows down, crashes or won’t start, work stops. We diagnose and fix hardware and software problems on desktops and laptops, set up new machines and help keep business computers running smoothly. Many software problems can be solved through remote support, and for hardware faults you can drop off your device or arrange an on-site visit.
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Get your computers working properly again.

Remote support, on-site visits or drop-off, available across South Africa.

The challenge

Problems this service addresses.

  • Your computer is slow, freezes or keeps crashing.

  • A desktop or laptop won’t start, or shows error screens.

  • You suspect a virus, malware or unwanted pop-ups.

  • A screen, keyboard, battery or charging port is damaged, or the machine overheats.

  • You need files backed up or moved to a new computer.

What it involves

How we deliver it.

Each engagement is tailored, but typically includes the following stages.
  1. 01

    Diagnosis

    We find the cause of the problem and explain the options and cost before any work starts.

  2. 02

    Hardware repairs & upgrades

    Replacing faulty parts, upgrading memory and storage (such as SSDs), cleaning and cooling.

  3. 03

    Software & virus removal

    Windows reinstalls and updates, driver fixes, and removing viruses and malware.

  4. 04

    Data backup & transfer

    Backing up your files and moving them safely to a repaired or new computer.

  5. 05

    Setup & ongoing support

    Setting up new computers, printers, Wi-Fi and email, with remote support when you need it.

Potential benefits

  • Less downtime

    Remote support resolves many software problems without you leaving your desk.

  • Clear quotes

    You know what is wrong and what it will cost before we go ahead.

  • Flexible options

    Choose remote support, an on-site visit or drop-off, whatever suits you.

Typical deliverables

  • Diagnosis and quote before work begins
  • Repaired and tested computer
  • Replaced or upgraded parts, as agreed
  • Data backup or transfer, when requested
  • Advice on preventing the problem in future

Exact deliverables are agreed during scoping and depend on each project.

Your Vision. Our Technology.

Let’s talk PC Repairs & IT Support.

Share a few details about your project and we'll get back to you to arrange an initial conversation.

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